Terms & Conditions

Terms & Conditions - Weddings & Events TERMS & CONDITIONS This Agreement for Floral Services (hereinafter, “Agreement” is made by and between: ALBY FRANKS FLORALS, (hereinafter referred to as the “Florist”), and
XXX (hereinafter referred to as the “Client”).
Collectively, referred to as the “Parties”.

Booking & Payments
We're thrilled to be a part of your special day! Once you've paid a 30% non-refundable booking fee, your booking is confirmed. We're all about solid commitments, so no tentative bookings here.
The remaining balance is due two weeks before your wedding, but don't worry about weekends or holidays; we'll adjust accordingly. If you need a payment plan, just let us know! We make it easy with direct bank transfers.

Flower Alternatives
We're all about flexibility and creativity! We'll work with your color palette, style, and theme, using the freshest seasonal and locally grown flowers available. While we aim to meet your specific floral requests, sometimes nature has other plans. If we can't get the exact flowers, we'll find a suitable alternative. Trust us—we're experts! We'll do our best to replicate designs from photos, but remember, each arrangement is unique.

Final Design
Nature is wonderfully unpredictable, which means we can't guarantee an exact look, color, or design. But that's the beauty of it! Each flower and arrangement has its own charm and character.

Wedding Cancellations
We understand that plans can change. If you need to cancel, just give us a heads-up as soon as you can. Unfortunately, the 30% booking fee is non-refundable, but if you need to change your wedding date, let us know at least three months in advance, and we'll do our best to accommodate you within the following year. Prices might vary due to seasonal availability.

Changing a Design
We're here to make your vision come to life! Any changes to your floral design contract should be made at least a month before your big day. We'll do our best to accommodate last-minute changes, but availability and lead times might play a role.

Delivery
We want everything to go smoothly on your wedding day! We'll confirm all venue details and delivery times a week before. Just make sure to double-check everything with your venue managers to ensure a seamless setup. Delivery charges will be clearly outlined in your quote.

Professional Photography
Your wedding memories are precious! We'll always ask for permission before using any photos provided by you, your photographer, or guests. And don't worry—we'll give credit where credit is due!

Hire
We've got everything you need to make your day magical! Just remember, any broken or lost hire items will be charged at the full retail price. Please return items within three working days, and take care of them as if they were your own.

Privacy Policy
Your privacy matters to us! We'll never share or sell your data to third parties.

Database
We'll keep your personal details safe and sound for our own wedding-related purposes. And if you ever want to unsubscribe from our mailing list, just let us know—we'll respect your decision.

Other
We're here to make your day unforgettable! We don't work with other florists unless you've given us the green light beforehand.

We're truly honored that you've chosen Alby Franks Florals! We're eagerly looking forward to making your wedding dreams a beautiful reality.

Agreement
By proceeding with our quote below, you agree to our Terms and Conditions as stated above.!